Your guys did a great job and I’m extremely happy with my safe. It’s absolutely perfect – right size, right weight, just what I needed. Getting it though the house and in place went off without a hitch. I bought your team lunch! Again, many thanks for your support and service. You’re wonderful. I’ve been extremely pleased with all my purchases from The Safe Man.
This was, hands down, the best customer service experience I have had in years. I can’t remember the last time everything just “came together” so to speak. Lauren helped me for my purchase. She answered every question I had (very) promptly whether by phone or email, provided multiple shipping quotes, and was just very pleasant to chat with throughout the transaction. The kicker to everything is I was buying a USED safe. Not a fancy TL-30×6 expensive thing, just one of the more inexpensive used ones and my personal customer experience made me feel like I was purchasing one of their expensive line they sell. I’m currently overseas and this experience took a huge weight off my shoulders giving me confidence the safe will be set up and shipped with pride. Bravo to Safe Man LLC and I wish them all the best.
-Cameron L. 2/19/21
Great service, very knowledgeable and helpful through the entire process from ordering through to delivery. Lauren is very responsive to inquiries and the delivery crew was very professional right through installation, set-up and a quick tutorial.
Highly recommend The Safe Man for your safe purchase. Just expect a longer than normal delivery given the demand for safes right now during Covid.
-Chris R. 12/23/20
Thank you for your service. Guys were fast very careful and polite. It was a pleasure the complete purchase to delivery to installing safe to floor.
-Edward D. 8/21/20
Beyond White Glove Service !
My safe was delivered today by 3 gentleman who were beyond professional.
Who puts down blankets on outdoor entryway steps, as to be sure nothing is damaged? These gentleman did! Safe, Fast, Courteous, Respectful delivery, all with smiles on their faces (even though they were wearing Covid face masks).
Do not hesitate to have The Safe Man delivery team to your home ! Great job .. 100%+ Satisfied !!!
-Michael D. 7/28/20
I want to thank you a lot for the excellent service and also the top quality of the safe. I am really a satisfied customer. Thanks again for all your support.
Thank you so much for expediting this delivery. Adrian and the other gentleman who delivered and installed the file cabinets were punctual, professional, conscientious and friendly!
-Laura C. 8/15/19
I wanted to take the time to thank you for my beautiful Fort Knox safe, it’s perfect. Thank you for all your help!
I would like to let the management of The Safe Man LLC know that Mike and Chris could not have been more professional, pleasant and efficient in the delivery of my new 4x drawer Fire King file cabinet. They were superb. My mother had a 2x drawer Fire King delivered the same day as well and was equally impressed with Mike and Chris. You are lucky to have these two men on your team.
I just wanted to say thank you so much for all your help and patience through my whole process of picking out the safe that was most convenient and affordable to me. You guys are great from you always responding back to my emails instantly to your delivery guys being extra cautious with placing the safe where I needed it to be! I’m beyond ecstatic and satisfied with how the whole process turned out! Thank you again to all of you guys at The Safe Man LLC. and I just want to wish everyone there a great Thanksgiving! Thank you for all your time Lauren!
-Bryan G. 11/20/18
I just wanted to send you a note to let you know that the safes arrived just fine. The order was filled correctly for both safes. Beyond that, I wanted to let you know how great the two men were who delivered the safe. They were courteous, friendly, efficient, attentive to detail, careful not to damage anything, and cleaned up all of the packing material before they left. My first attempt at buying a safe (from Homeland Safes) was a disaster because they were unable to deliver the safe into my basement. They had no safe movers either on staff or on call for local deliveries. One of the main reasons I went with your company is that you deliver the safe with professional safe movers. I do not regret the decision, and only wish I’d found you first. Thanks again for the fine service.
-Rob Firriolo Carmel, NY